How to Set Up or Update Employee Direct Deposit

Direct deposit (DD) is the most efficient way to pay employees. Employees enrolled in DD can receive pay stubs securely via email from their HUB Employee Portal or isolved Employee Self-Service (ESS) platform. And DD gets bonus points for eliminating paper altogether!  Please Note: Direct deposit payrolls require at least 2 business days to process.

There are several ways to set up and update direct deposit account information for your employees:

Direct Deposit Forms

To set up or change bank account information, your account manager can send you a direct deposit authorization form for the employee to complete and return to an authorized payroll contact to approve and submit to ASAP via secure upload. Or, an authorized contact may complete our online direct deposit form to securely submit account information for the employee. Please do not email or FAX sensitive banking information.

Please Note: For security purposes, only authorized payroll contacts may submit employee direct deposit forms to us.

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HUB Employee HR Portal

Employees can set up or change direct deposit information themselves if they have access to their HUB Employee HR Portal. Please share the following instructions with your employees on how to add or update their direct deposit information via HUB.

1. Click the circled initials icon (top right corner)

2. Click Update your direct deposit accounts

Note: If you've never e-signed a document in HUB, you will be asked to confirm your e-signature and agree to electronic signature terms.

3. Enter your direct deposit banking details. Please reference an actual check when confirming routing numbers. Many banks have different routing numbers for deposit slips, which can delay or reject a direct deposit.

4. Review your information and submit authorization.

Important Notes

  • A HUB admin will be notified via email to approve the direct deposit set up before it becomes active. 
  • Please allow 1-2 business days after approval for the change to take effect. This allows time for changes or additions, which are submitted the same day when an active payroll is scheduled for processing.
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